Privacy Policy
Last updated: [Add date]
Information you provide
When you submit an enquiry, we receive the name, email address, phone number, and message you provide. The contact form is intended to accept US-format phone numbers. Please do not include payment-card details or other sensitive personal information in your message.
How information is used
We use enquiry details to respond to requests, prepare or discuss service estimates, arrange plumbing work, and protect the form from spam or misuse. We do not use the information for unrelated marketing unless you separately agree where required.
Service providers and external services
The website is hosted using Cloudflare Pages and uses Cloudflare Turnstile for spam prevention. Form submissions are sent through the site's configured form handler and may be processed using Google Apps Script, Google Sheets, or related Google services. These providers may process technical information needed to deliver their services under their own terms and privacy notices.
Links to WhatsApp open that service, and the Contact page embeds Google Maps. If you follow an external link or use an embedded third-party service, that provider's privacy practices apply to your interaction with it.
Retention and your choices
Enquiry information should be retained only for as long as needed to respond, provide services, maintain appropriate business records, and meet applicable legal requirements. The site owner should set and follow an appropriate deletion schedule. To ask about or request deletion of an enquiry, contact us using the details on the Contact page, subject to applicable record-keeping obligations.
Security and changes
We use reasonable measures to protect information, but no internet transmission or storage method can be guaranteed completely secure. This policy may be updated when site practices change; the updated date will be shown above.